Administrator the storage internal of your tablet and that of the SD memory, if it has a slot, it is something simple. However, Android sometimes "persists" on giving us problems with storage and launching a message that the memory is full and does not allow us to install anything else, or download files, nor take photos and videos, and even cannot to update. If you have come across this “internal memory is full and I have nothing” problem, it is even more frustrating, since you are sure that you have nothing and it is still full. Well, don't despair anymore with your tablet or throw it out the window, here are the possible causes and solutions.
Space problem: real or fictitious?
When there is not enough space or the storage is full, the first thing you should rule out is that it is a problem with the operating system itself or with the memory, and that it is indicating a false filling of the memory, even though it is empty. . These false positives can be given by:
- Full memory: Strange though, but you might find that you just got a new Android mobile device and the internal memory is full without you installing or downloading anything, but it's likely that another user did in case it's a refurbished or refurbished device. secondhand.
- Falsification: There are many cases of counterfeit mobile devices, especially Samsung Galaxy when purchased from Chinese or suspicious stores. These mobiles, although they pretend to be a real model, are not really. It is another cheaper mobile that looks like it. This scam usually leads to your mobile device being full even if it wasn't you, since it may put the gigabytes of the real model in the specifications, and yet the fake mobile you receive has much less. There are some apps that can help you identify if the characteristics of your mobile really correspond to the real model or if it is a fake, such as Antutu Benchmark, or AIDA64, among others.
In those two cases, the memory fill is real, that is, the operating system or the applications that throw you the memory full error are correct. But it can be the opposite, that is, that it continues to give that error and that the memory is really empty per:
- data corruption
- Errors with some app or the Android operating system itself.
- Cache memory full.
In order to make sure how much internal storage memory do you have available, you can go to:
- Settings
- Storage (on some models it is on About phone or similar)
- Internal storage
You can also use third party apps like some file managers, like Disk Usage, etc., that you can download from Google Play.
In case it's not a fake, and there really is enough space but you still get that error, follow the steps below.
Internal memory is full and I have nothing: solutions
When the memory is full and I have nothing, the following steps in the possible solutions that can correct this problem on your Android devices, both on the tablet:
restart the tablet
It is likely that the problem is with the operating system itself or with an app. Try first of all restart the mobile device to see if the problem is corrected. To do this, press the on/off button for a few seconds, and when the menu appears on the screen, press Restart. Accept and done.
Clear system cache
Another possible solution, if the previous one has not solved the problem, would be clear android cache. It is likely that there is some corrupt system or app data that is causing the error. To delete this data, what you should do is the following:
- You can turn off the device.
- Then press and hold the Power On/Off button and the Volume Down (-) button simultaneously for several seconds.
- You will see that the mobile restarts and the logo appears. You can now release the buttons.
- It will now take you to the Android Recovery menu. And you will see some options that you can scroll through with the volume up and down buttons, and select the input you want with the on/off button.
- Select the Wipe cache partition option.
- Accept and wait for it to be removed. Then your system will reboot and you can check if it has been fixed.
Remove leftover app remnants
It is possible that the problem is that they have remained some files, temporary or remnants of apps that are filling up the internal storage even though you hardly have any apps installed right now. To do this, you can follow these steps:
- Go to your file manager app or file explorer
- Enter your internal memory
- Go to the folder called Android
- Inside she enters obb
- If you look, maybe there could be several files with extension .obb
- If you see one or more .obb with the names of the apps or games that you have tried to install and you have not been able to due to the error, delete it and try again.
Other times there may also be remains of apps in the directory of app data of the Android system. To see if it is, follow these other steps:
- Go to your file manager app or file explorer
- Enter your internal memory
- Go to the folder called Android
- Inside it go into data (on some systems it might be in the root directory, i.e. /data/app/ instead of /Android/data/)
- If you look, maybe there could be several files with extension .odex
- If you see one or more .odex with the names of the apps or games that you have tried to install and you have not been able to due to the error, delete it and try again.
Google Play error
If the memory problem is caused by a Google Play error, then the insufficient space warning can be removed by following the steps below to reset app store:
- Go to Android Settings
- Then go to Applications
- Then in Manage applications
- Search the list of Google Play Store apps
- click on it
- Tap Clear data and then tap Force Close.
If none of the above works...
If none of the above has worked, you should do a factory reset. Remember that this will erase all settings, files and apps you have installed, leaving the mobile device as it came when you bought it. Therefore, you should make a backup of everything you want to keep. Then follow the steps below:
- You can turn off the device.
- Then press and hold the Power On/Off button and the Volume Down (-) button simultaneously for several seconds.
- You will see that the mobile restarts and the logo appears. You can now release the buttons.
- It will now take you to the Android Recovery menu. And you will see some options that you can scroll through with the volume up and down buttons, and select the input you want with the on/off button.
- Select the Wipe data/Factory reset option.
- Accept and wait for it to be removed. Your system will then reboot and you can re-configure and install everything. In addition to checking if the problem has been solved.
If it still doesn't work, you may need a review by technical service of the brand of your model of your tablet.